Charcoal Book Club / Chico Review does not issue refunds under any circumstances. Any and all payments made to Charcoal Book Club / Chico Review are not refundable for any reason, including, without limitation, failure to attend and use credentials due to illness, acts of God, travel-related problems, acts of terrorism, loss of employment and/or duplicate purchases, postponement or rescheduling of event dates.

Charcoal Book Club / Chico Review will not issue refunds for credentials that have been revoked. Unused Credentials have no monetary value and cannot be credited to future years or events. Attendance or use of a Credential by anyone other than the authorized individual will result in revocation of the Credential without a refund.

If an Event in its entirety is postponed for any reason, your Credentials will be valid for the rescheduled dates. If an Event in its entirety is postponed for any reason, you agree that aside from your Credentials being valid for the rescheduled dates, you will have no remedy against Charcoal Book Club / Chico Review, at law, in equity or otherwise, including, without limitation, for a refund of payments made, expenses incurred, or any actual, consequential, or punitive loss or damages of any kind, regardless of whether such loss or damage was foreseeable or Charcoal Book Club / Chico Review was advised of the same.

If an Event is cancelled in its entirety for any reason, you may defer your Credentials to the next Chico Review Event of the same type for which your Credentials were purchased. If an Event is cancelled in its entirety for any reason, you agree that aside from obtaining a deferral credit for your Credentials, you will have no remedy against Charcoal Book Club / Chico Review, at law, in equity or otherwise, including, without limitation, for a refund of payments made, expenses incurred, or any actual, consequential, or punitive loss or damages of any kind, regardless of whether such loss or damage was foreseeable or Charcoal Book Club / Chico Review was advised of the same.

Charcoal Book Club / Chico Review reserves the right to replace any speaker or reviewer at anytime for any reason.